Voice Management Guide

The Voice Management user guide

Linking a IVR to a number

  • Once you have created your IVR, you will be able to link a telephone number so that your IVR is accessible.
  • Click on the “Numbers” tab in the menu on the left of your administrator interface. You have the list of all of your numbers in the first column of the table and, in the second column, you cab choose the step of your IVR in order that the number can be linked to it.
  • You can check the “recording” box so that calls are linked to this number or are recorded.
  • Click on “change” on each changed row.