Voice Management Guide
The Voice Management user guide
SMS step
The SMS step will allow you to send an automatic SMS if the caller goes through the SMS step in the IVR.
1 – Configuration interface
- Number: Enter a variable, a number (in e164 format), if you want to send the SMS to the calling number, enter “@e164_caller”
- Sender: Indicate the name of the sender (letters, from 4 to 11 characters)
- Sending format: The default format is the detection of special characters or not. If your SMS contains special characters then it will be an extended type SMS. A standard SMS contains 160 characters while the extended SMS contains 70.
- Message: Indicate the body of the SMS to send. If you want to include a variable in the SMS, indicate the name of the variable between {nomdevariable}.
- Table des matières
