Voice Management Guide
The Voice Management user guide
Voice Management requirements
The Voice Management service from Axialys requires the following:
• Non-saturated Internet access (latency < 100ms). Any packet loss may detract from the user experience
• No restriction on HTTPS connections to the axialys.com and axialys.net domains
• Support for WebSockets connections
• Most recent version of the Chrome, Firefox, Safari, Edge or IE browsers. Note: Firefox ESR on Windows XP is not supported.
• At least 500 Mb of free RAM memory, aside from that assigned for other PC usage. For traditional office use, a memory of at least 4 Gb is recommended.
• If using the Axialys telephone, the Technical requirements for the installation of Centrex apply.
The use of an HTTP(s) proxy (Squid type) should be disabled in order to avoid any risk in establishing WebSockets connections between the browser and the Axialys server.
If you are using a proxy.pac file for in-browser proxy autoconfiguration, we recommend adding the following conditions:
if (dnsDomainIs(host, ".axialys.com") || dnsDomainIs(host, ".axialys.net")) {
return "DIRECT";
}
The use of browser extensions such as “Adblock” may affect the proper functioning of Voice Management.
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